LEGAL Refund Policy
Introduction
I am committed to customer satisfaction. This policy outlines eligibility for refunds and cancellations.
1. Eligibility for Refunds
Refunds may be granted if:
- A 12 session – 90 program was paid for in full and after FOUR completed sessions you feel it is not working for you.
- A service was booked, paid for, and canceled at least 48 hours before the scheduled time.
- A digital product was purchased but was not downloaded or accessed.
- A technical issue prevented access to paid content.
NOTE: Life coaching is a powerful process and at times, you may feel “up against a wall” or as if “something isn’t working.” Feeling uncomfortable is often a perfect sign that you are releasing obstacles and limiting beliefs. It requires a commitment to follow through to the end. This is when the rewards come.
2. Non-Refundable Services
Refunds are not available for:
- 4 session – 30 day programs.
- Services already rendered.
- Missed or late appointments.
- Downloaded or accessed digital products.
3. How to Request a Refund
Email: livinghealthyhappydays@gmail.com with proof of purchase and a refund request. Refunds are processed within 14 business days – usually sooner.